Job title: Account Manager
Employment type: Full Time
Experience: 3 to 5 years
Salary: Negotiable
Job published: 04 February 2021
Job reference no: 2179999540

Job Description

  • Managing relationship between the client and agency.
  • Track all your time with detailed notes.
  • Attend and participate in scrums each morning - your role is to fight for your clients!
  • Management of clients’ content calendars
  • Management of clients’ budgets
  • Budget tracking: has all ad hoc work been invoiced? Are set service budgets on track?
  • Preparation of clients’ statement of work contracts, including updates to these when scope of work or commercials change
  • Improvements to community management processes and development of new processes to constantly improve our services
  • Weekly overview of all social media clients’ dashboards to ensure they are tracking well, with report back to client on a monthly basis
  • Overseeing scheduling of all social media posts for all clients, briefed in to Social Media Coordinator. Ensure that all scheduled posts have gone out as planned.
  • Consistent update of client records on Client Data sheets
  • Meet with each retainer client on a monthly basis